▪ Enable FSL

▪ Install the FSL Managed Package

▪ Manage Field Service Permissions

▪ Create & Assign Field Service Permission Sets

▪ Assign Field Service Layouts

▪ Set up FSL

▪ Data Integration Rules

▪ Feed Tracking

▪ Enable Entitlements

▪ Update Page Layouts 

▪ Page Layout Assignments

▪ 3 Real Time  Scenarios

▪ Create Operating Hours

▪ Create Service Territories

▪ Use the ‘Guided Setup’ to create remaining territories, skills and work types.

▪ Work Centre

▪ Create few real Time Scenarios

▪ Skills

• Skills represent certifications and areas of expertise in your field service workforce

▪ Work Types

• Work types are templates that can be applied to work order or work order line items.
• Explain Some real Time Scenarios

▪ Create the resources

▪ Assigned resources

▪ Execute 4 Real Time Scenarios

▪ Scheduling and Planer Policies Work rules